How safe is patient information using Hospital ERP Software in Saudi Arabia?

How safe is patient information using Hospital ERP Software in Saudi Arabia?

CloudPital #1 Hospital ERP Software in Saudi Arabia has been helping businesses of all types and sizes improve their efficacy and decrease errors and lost costs. With the development of a system specifically designed for health care, ERP has been implemented in health care facilities around the nation, making an impact—both positive and negative—on direct care, staff communications, and the security of patient information.

CloudPital #1 Hospital ERP Software in Saudi Arabia

How safe is patient information using Hospital ERP Software in Saudi Arabia?

When implementing enterprise resource planning (ERP), every type of industry will face an individual set of challenges and complications. However, as the healthcare industry comes with a set of unique concerns, introducing any new software or electronic database can not only put patients’ well-being at risk but also their personal information and promise to privacy. This reality calls into question the safety of patient information when using ERP in health care.

Electronic Health Records

The use of Hospital ERP Software in Saudi Arabia allows a patient’s medical history to be easily accessible by all those involved in the plan of care. In addition, this ease of access decreases the rate of errors that result from indecipherable handwriting; disorganized, lost, or mishandled paperwork; or simple errors in transcription. Although the specific needs of the healthcare industry are unique, the basic principles and determination that motivates the success of ERP implementation remain the same. 

The federal government established a set of rules to protect all health care information. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) generally states that all healthcare providers, regardless of size, must at all times, protect and safeguard all patients’ health information. HIPAA rules apply to both paper records and those kept electronically using software or a database application. 

To add to an already complicated and complex situation, as part of the Health Information Technology for Economic and Clinical Health Act instituted by the National Coordinator for Health Information Technology, the US government now requires all physicians and hospitals to use an EHR system for all patients in their care. This requirement again leads to the question, how safe is patient information when using ERP in health care?

Security Issues in ERP

Numerous issues cause concern regarding the safety of patient information when using Hospital ERP Software in Saudi Arabia in health care. Here are a few of the security issues most often encountered in the healthcare industry:

• Out of Date or Needs Replaced. 

Although ERP systems are not new to the business market, many of the systems that were first installed are quickly becoming outdated. This reality requires a facility or organization to undergo an upgrade or a complete overhaul. With this update come many questions, choices, and decisions to be made—what to upgrade, when to upgrade, options to change servers, whether to move to the cloud, and so on. Oftentimes, the task of upgrading or updating can be overwhelming and will be “put off,” leaving the current system in place and at risk.

More Devices, More Access

We live in an electronic world. The majority of people have at least one electronic device on them at all times and others may have two or more. In addition, many businesses and organizations are wireless. They connect with tablets, scanners, and wireless printers. Although this ability is a great convenience for staff members and medical personnel, it adds to the complex security required when using an Hospital ERP Software in Saudi Arabia to securely protect all patient information and records. 

• Hackers. Those in health care are fully aware of the risks and consequences when the security and protection of patient information has been poorly undertaken. Using Hospital ERP Software in Saudi Arabia often shines a spotlight on these issues. One thing is clear: patient information is vital and valuable, and there are those who will go to any length to obtain it. There have been issues with hackers breaking into large chain store systems to steal credit cards, account numbers, and information. The healthcare industry is not immune. In addition, hacking doesn’t just come from the outside world.

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